Network Architects is a Managed Service Provider (MSP) located in the Kirkland area. Our team of professionals is energetic, fun, and loves the IT industry. The most important quality we are looking for is a positive attitude along with a fun attitude towards IT. As an MSP, we provide and manage IT services for a wide range of clients in all industries. These services include areas such as monitoring, reporting, maintenance, remote support, hardware upgrades, networking, and more. We are rapidly growing and as such are in need of motivated IT professionals to join our team.
The Systems Administrator works within our Service Desk under our Service Manager to deliver exceptional service to customers daily by remotely diagnosing, repairing, and resolving Network/Systems service needs and issues, such as but not limited to, software/hardware failures, configuration changes, software upgrades, and hardware replacement.
Systems Administrators will have demonstrated a high aptitude of troubleshooting ability for Servers/Workstations, as well as a robust foundation in Network troubleshooting/deployment. Systems Administrators will be responsible for deployment of new Servers, as well as assisting with the Service Desk under the supervision of the Service Manager.
This will be an in-office position, with requirements to visit Client sites, as required. The role will consist of completing Remote Support/Administration for our full client base, and on-site support for Washington and Oregon Clients.
This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
If you are a motivated individual with a passion for technology and providing exceptional customer service, we encourage you to apply for this position. We offer competitive compensation and benefits packages. Join our team and contribute to our mission of delivering reliable technical support to our customers.